If you do not wish to use our do-it-yourself guides, we also provide a cancellation service:


Cancel Gold's Gym

Gold’s Gym is a national fitness franchise with around 660 locations. Like many gym companies, cancelling your Gold’s Gym membership is a long process. Thought the terms of cancellation may be listed in the membership agreement, you may have missed the small print or couldn’t comprehend the legalese. Moreover, nearly 500 complaints were made about the company’s nearly impossible cancellation policy on ConsumerAffairs.com.

 

What You’ll Need:

  1. Membership number

  2. Date of birth

  3. Last four digits of your Social Security Number

  4. Your driver’s license

  5. Address of your home gym

  6. Reason for cancellation

  7. Most recent invoice

 

Steps to Cancel:

 

  1. Go to your home Gold’s Gym and obtain a cancellation form. Make sure to connect with a customer service representative to detail your needs.

  2. Fill out the form. Include all of the information listed in the “What You’ll Need” section above.

  3. Send letter through the United States Post Office or your home gym.

  4. Ensure the letter has been sent by calling the customer service line listed below. If Gold’s Gym often doesn’t receive the letter, and will continue to charge you the cost of your membership.

  5. Be prepared to pay a cancellation fee and possibly other charges for terminating before the end of the contract term.

  6. Check your billing statements 30, 60, and 90 days after you sent the letter to confirm that the cancellation request has been processed.

  7. Contact your credit card company to stop unauthorized membership charges on your account if anything goes wrong after the cancellation process and if you have used a credit card for monthly billing of the gym membership

 

Expert Tip:

Gold’s Gym utilizes ABC Financial for all billing matters. Reference our “How to Cancel ABC Financial” to learn more about this process.

Company Information

Rated as Abusive

Phone: 1 866 465 3775
Alternate Phone: -
E-mail: -
Address: 4001 Maple Ave Ste 200
Alternate Address: -
City: Dallas
State: TX
Zip: 75219

If you do not wish to use our do-it-yourself guides, we also provide a cancellation service:

How-to Cancel Instructions for Gold's Gym

Your Comments



Susan kelly On July, 19th 2013
I would like my son James Kelly taken off my account. Card # XXXXXXXX. Please contact me via email asap of the transaction. Thank You Susan XXXXX
Susan, Please note that you have contacted Cancelwizard not Gold's Gym. We are not affiliated with Gold's Gym. We offer a service that assists individuals with cancelling difficult to cancel memberships. We can help you with yours too. Just click on the Cancel Online button above to begin.
Kathleen duplan On May, 25th 2013
YES, What used to be Gold's( they changed their name) has a company called professional fitness. They are very scandalous. I was injured , torn miniscus, got a dr. letter, sent it registered. They refuse to stop my contract because my boyfriend let me use his credit card. Hugh.... they say he is the buyer not me. He was not even there. He did not sign anything. I am hurt and cannot train . THEY DO NOT CARE. DO NOT GIVE THESE PEOPLE 1 DIME. THEY WILL COME AFTER YOUR BOYFRIEND to get money or whoever else. Who does this????? They ought to be ashamed of themselves. Talking about crooked rat bastar_ _.....
Please note that you contacted CancelWizard not the vendor for which you are attempting to cancel an account. CancelWizard is a third party independent service provider that assists individuals in cancelling a variety of difficult to cancel accounts. We are not associated with the vendor for which you are attempting to cancel an account. Since we are a third party independent vendor, we do require a fee for our cancellation services. The fee for utilizing our cancellation service is $34.95. This is a service fee charged by CancelWizard, not by the vendor for which you are attempting to cancel an account. If you would like our assistance with canceling your account you would need to go to our website (http://www.cancelwizard.com) submit a cancellation request, and complete payment. Upon completion of payment we would begin the cancelation process. If we are unable to cancel your account, as per our cancellation policy, we would issue you a refund of your CancelWizard purchase price. Thank You, CancelWizard.com http://www.cancelwizard.com Email: julie@cancelwizard.com For more information please check us out on Facebook, Twitter, and YouTube. Facebook: http://www.facebook.com/cancelwizard Twitter: http://www.twitter.com/cancelwizard YouTube: http://www.youtube.com/cancelwizard Disclaimer: Please note that you are corresponding with CancelWizard, not the vendor for which you are attempting to cancel service. CancelWizard is a third party independent service provider that assists individuals in cancelling a variety of difficult to cancel accounts for a fee. We are not directly associated with any of the vendors for which we offer our cancellation service.
Christopher cress On April, 17th 2013
CANCELLATION URL: goldsgym.com/mss make sure you have your member card and that your current email address is updated in their system. good luck... Terrible customer service and all around business model (for customers)
Please note that you contacted CancelWizard not the vendor for which you are attempting to cancel an account. CancelWizard is a third party independent service provider that assists individuals in cancelling a variety of difficult to cancel accounts. We are not associated with the vendor for which you are attempting to cancel an account. Since we are a third party independent vendor, we do require a fee for our cancellation services. The fee for utilizing our cancellation service is $34.95. This is a service fee charged by CancelWizard, not by the vendor for which you are attempting to cancel an account. If you would like our assistance with canceling your account you would need to go to our website (http://www.cancelwizard.com) submit a cancellation request, and complete payment. Upon completion of payment we would begin the cancelation process. If we are unable to cancel your account, as per our cancellation policy, we would issue you a refund of your CancelWizard purchase price. Thank You, CancelWizard.com http://www.cancelwizard.com Email: support@canelwizard.com For more information please check us out on Facebook, Twitter, and YouTube. Facebook: http://www.facebook.com/cancelwizard Twitter: http://www.twitter.com/cancelwizard YouTube: http://www.youtube.com/cancelwizard Disclaimer: Please note that you are corresponding with CancelWizard, not the vendor for which you are attempting to cancel service. CancelWizard is a third party independent service provider that assists individuals in cancelling a variety of difficult to cancel accounts for a fee. We are not directly associated with any of the vendors for which we offer our cancellation service.
Kc On December, 3rd 2012
Golds gym sucks!When I was signing up they said I could cancel when I wanted to,but when I tried to cancel the personal trainer they said I couldn't until I pay the cancellation fee and I'd have to pay for an extra month of raining on top of that.They also will not,under any circumstances,let you cancell your membership until the contract is up.Thats ok though because they can't get any money out of my account because there is no money there.I just lost my job,can't pay them and they don't care.I don't care if they she me either because I'm not using the gym anymore and you can't get money from someone who doesn't have any.At my old gym you could cancell when you want without a fee.At golds,all they care about is money and not good customer service.Dont go to Golds gym!
Support_Reply: Kc, I am sorry to hear about your frustrations. Cancelwizard would be happy to help. Even if Golds Gym is unable to draw funds from your account know that they will most likely pursue collections and this could have terrible effects on your credit. We have experience with this gym and have helped many others. We may be able to help you too. If we are unable to cancel your membership we will refund the total Cancelwizard price, as per our cancellation policy.
Vickie On November, 20th 2012
I wish to cancel my Golds Gym Express Membership effective immediately
Support_Reply: Please note that you contacted CancelWizard not Localnet. CancelWizard is a third party independent service provider that assists individuals in cancelling a variety of difficult to cancel accounts. We are not associated with Localnet. We do however offer a paid service to aid individuals in cancelling their accounts. If you would like our assistance with cancelling your Localnet account, click on the Cancel Online button above to begin. If we are unable to cancel your account, as per our cancellation policy, we would issue you a refund of your CancelWizard purchase price.
Kathy On November, 7th 2012
I wrote to you last month and cancellation on my member ship , you did not .so cancell my gold gym membership
Support_Reply: Kathy, Please note that you have contacted Cancel Wizard, not Gold's Gym. We specialize in assisting individuals with cancelling difficult to cancel memberships. If you would like our assistance, just click on the Cancel Online button above to begin. If we are unable to cancel the membership we will reufnd the Cancel Wizard purchase price, as per our cancellation policy.
Cancelwizard On November, 5th 2012
Support_Reply: Robert, We can help you with this cancellation. Just click on the Cancel Online button above to begin. If we are unable to cancel your membership we will refund the Cancelwizard purchase price, as per our cancellation policy.
Robert On October, 19th 2012
I need to cancel my account please let me know what you can do to help. Thanks,
Matthew On February, 8th 2012
I'd have to agree that Golds Gym DOES NOT LET YOU CANCEL! they claim to require you to come in person even if you are out of the country!!!
Dan madavi On January, 21st 2012
Gold's Gym is a crook. They do not cancell my policy or freeze the account while i'm injured. Do not give your bank account info to gold's gym.

     
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