If you do not wish to use our do-it-yourself guides, we also provide a cancellation service:

Cancel 24 Hour Fitness

24-Hour Fitness is a fitness franchise, which as the name indicates, is open 24 hours a day. With around 425 clubs worldwide, 24-Hour Fitness is the world's largest privately owned fitness chain. 24-Hour Fitness is raved about for it's low cost, but like most gym memberships, canceling the account can be a pain.

In fact, ConsumerAffairs.com has a number of customer complaints from those who attempted to cancel their 24-Hour Fitness membership, but all in all, a three star average rating is very good compared to the one-star that we often see with other gyms. If you are looking to cancel your 24-Hour Fitness membership on your own, read on.

24-Hour Fitness has two separate cancelation policies: one for cancelations that occur three to five days after your membership starts, and one after that period. Their website details the specifics of each case here.

What You'll Need

  • 24-Hour Fitness Membership Agreement
  • Acess to a phone

Steps to Cancel

  1. Obtain your 24-Hour Fitness Membership Agreement.
  2. Define if you are within the three to five day grace period. 
  3. Gather your Membership Agreement and head to your local 24-Hour Fitness location.
  4. Ask to speak to a staff member, and then sit them down to discuss the cancelation process.
  5. Give the staff member your personal and account information, so they can better handle your request. 
  6. State your reason for canceling, and obtain as much documentation as you can so you can keep record in case the cancelation is not processed.

Expert Tip

  • If you have additional concerns or questions, contact 24-Hour Fitness' customer service line at 1(866)308-8179.


Company Information

Phone: 844-762-6204
Alternate Phone: (650) 935-9064
E-mail: CustomerServiceWT@24hourfit.com
Address: Attention: Processing Dept
Alternate Address: P.O. Box 787
City: Carlsbad,
State: CA
Zip: 92018

If you do not wish to use our do-it-yourself guides, we also provide a cancellation service:

How-to Cancel Instructions for 24 Hour Fitness

Your Comments

Cancelwizard On July, 20th 2011
Thanks for your comment, Samyy. The fact that we are a third party company allows us to do research to cancel a variety of online accounts and other memberships. If you're interested in having CancelWizard help you, let us know. Thanks!

CancelWizard is not affiliated with any of the companies mentioned on this site. All other trademarks and copyrights are the property of their respective owners.

© 2018 Jmotto llc dba Cancelwizard
Terms Of Use & Privacy Policy