24-Hour Fitness is a fitness franchise, which as the name indicates, is open 24 hours a day. With around 425 clubs worldwide, 24-Hour Fitness is the world's largest privately owned fitness chain. 24-Hour Fitness is raved about for it's low cost, but like most gym memberships, canceling the account can be a pain.

In fact, ConsumerAffairs.com has a number of customer complaints from those who attempted to cancel their 24-Hour Fitness membership, but all in all, a three star average rating is very good compared to the one-star that we often see with other gyms. If you are looking to cancel your 24-Hour Fitness membership on your own, read on.

24-Hour Fitness has two separate cancelation policies: one for cancelations that occur three to five days after your membership starts, and one after that period. Their website details the specifics of each case here.

What You'll Need

• 24-Hour Fitness Membership Agreement
• Acess to a phone

Steps to Cancel

1. Obtain your 24-Hour Fitness Membership Agreement.
2. Define if you are within the three to five day grace period. 
3. Gather your Membership Agreement and head to your local 24-Hour Fitness location.
4. Ask to speak to a staff member, and then sit them down to discuss the cancelation process.
5. Give the staff member your personal and account information, so they can better handle your request. 
6. State your reason for canceling, and obtain as much documentation as you can so you can keep record in case the cancelation is not processed.

Expert Tip

• If you have additional concerns or questions, contact 24-Hour Fitness' customer service line at 1(866)308-8179.