Progress Energy is a utility company serving Florida, Kentucky, Indiana, North Carolina, and South Carolina that was acquired by Duke Energy. Progress Energy promotes energy efficient solutions, customer service, and overall quality with every customer and home they service.

Many people stick with one utility company for their energy needs. However, if you are relocating your home or business,  you need to cancel your utility services. Luckily, the customer service representatives at Progress Energy make it easy to cancel your account.

What You’ll Need:

• Account number
• Pin number
• Primary name on account
• Residence or business associated with account
• Last for digits of your Social Security Number
• Most recent bill 

Steps to Cancel Online:

1. Visit this site.
2. Sign into your Progress Energy account using your account number, pin, and last four digits of your Social Security Number. If possible also switch your location based on the state you reside in. This will help customize your experience.
3. Follow the steps to cancel via the website instructions.
4. If you are having issues with the cancellation process, call the toll-free number at 1-800-700-8744.
5. CancelWizard always recommends you keep all invoices and a record of all correspondence in case there is a discrepancy.
6. Look back at your bank account or credit card statement 30 and 60 days after you cancel to make sure you are not being charged. 

Expert Tip:

Customer may terminate this payment plan at the end of any Contract Year at no charge. If you terminate your account prior to year-end you may be charged a $30 termination fee.

Have a story about canceling Progress Energy? Leave your story in the comment section below. Or, let CancelWizard do all the dirty work. Click the red button below now!