If you do not wish to use our do-it-yourself guides, we also provide a cancellation service:

Cancel AT&T

AT&T is a telecommunications corporation that provides wireless, digital television, Internet, and home phone services. AT&T is one of the largest cell phone carriers in the country, serving some 120 million customers.

There are many reasons why you may want to cancel your phone service. Whether you’re not happy with the mobile phone service you are receiving, or your you’ve found a cheaper plan with a different carrier...When you have to go, you have to go. Unfortunately, mobile phone companies usually require heavy-duty contracts that lock consumers in for a long period of time.

You may be drawn into the long-term contract by affordable rates, bundles, and low-cost Smartphones, but in the long run, what does your contract entail?  Are you going to be subject to high early cancellation fees?

Trying to cancel your AT&T mobile phone service is no different. If you’ve called the customer service number at AT&T you’ve likely encountered the “AT&T Retention Team,” whose primary purpose is to keep you as a customer. Their sales policies and avoidance tactics result in wasted time and frustration. If you’re canceling your AT&T mobile phone service before your contract is finished, you could be susceptible to exorbitant fees to the tune of $150 or more. In fact, some 700 ConsumerAffairs.com customers gave the company an average of one and a half out of five stars.

Occasionally, if your contract terms have been broken due to fee changes on the part of AT&T, you may be able to cancel your AT&T account without penalties. It’s important to ensure your account is up to date, and that your balance is 0. If you’re in good standing, and you want to cancel your AT&T account, CancelWizard can help.

If you want to attempt to cancel your AT&T account yourself, here are some tips and the steps to cancel.

What You’ll Need:

  • Your AT&T Bill
  • AT&T Login (phone number and password associated with your account) 
  • Cell phone equipment
  • Access to a computer 
  • Access to a phone

Steps to Cancel:

  1. Gather the information above or sign into your AT&T account online to gather your account information and access a bill. 
  2. Go into an AT&T store or call the customer service line at 612-331-0500. 
  3. Ask to cancel your wireless service. According to WikiHow, if you're canceling within 30 days of activating service, you should not be charged an early termination fee. But if you are under a contract with AT&T and cancel after 30 days, you may be charged. 
  4. Return any equipment linked to your service contract. Your cancellation will not be processed until AT&T receives all of your equipment.
  5. Request a cancellation confirmation letter for hard-copied proof that you’ve canceled your account.
  6. Wait 30 to 60 business days to review your bank or credit card statement. Look for a cancellation fee and a stopped reoccurring monthly payment.
  7. If you are still having issues canceling, take the issue up with your local Better Business Bureau chapter.

If these steps seems too intense for you, let CancelWizard do the heavy lifting. Scroll down and hit the red button now to get started!

Company Information

Phone: 1-800-331-0500
Alternate Phone: 800-288-2020 U Verse
E-mail: -
Address: -
Alternate Address: -
City: -
State: -
Zip: -

If you do not wish to use our do-it-yourself guides, we also provide a cancellation service:

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