If you do not wish to use our do-it-yourself guides, we also provide a cancellation service:



Cancel Chase Credit Card

The Chase Credit Card is offered by Chase Bank for personal, business, and commercial lines of credit. Chase also offers Chase Freedom, Chase Slate, and Chase Sapphire Preferred. 

No matter what Chase Credit Card you go with, it will be difficult to cancel because you can’t do it online. In fact, there is no information about how to cancel a Chase credit card on their website. Even after conducting a site search using the term “cancel credit card”, nothing even remotely similar appears. Their "Frequently Asked Questions" section doesn’t address how to cancel a credit card either. Unfortunately, you have to pick up the phone and call their toll-free number, if you live in the United States, to cancel. This means you will most likely be placed on hold and sent in circles for a better part of your sunny, Saturday afternoon as the customer service representative tries convince you not to cancel your Chase credit card. 

If you want to cancel your Chase Credit Card, follow the instructions below. 

What You’ll Need:

  • Your Chase account number
  • Access to a phone

Steps to Cancel:

  1. Call the customer service number at 1-800-432-3117.
  2. Tell the customer service representative that you want to cancel your Chase credit card. 
  3. Provide your account information and a detailed description of the account(s) you want to cancel.
  4. State the reason for canceling.
  5. Request documentation for your records in case anything goes awry. 

Expert Tips:

  • Be firm because Chase customer service representatives are most likely trained to keep you from canceling your credit card. Remain vigilant and don’t give in to any offers or incentives used to lure you into keeping your credit card active.
  • The customer service representative will most likely ask you why you are canceling your card. Be honest, but be firm in your decision.

Canceling a credit card over the phone is a tedious and frustrating process.  If you’ve had difficulty canceling a Chase Credit Card or any other credit card in the past, avoid this unpleasant situation by letting CancelWizard cancel for you. It’s so easy. In just a few easy steps, you can leave your cancelation woes to the pros.  


Company Information

Phone: 800-432-3117
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If you do not wish to use our do-it-yourself guides, we also provide a cancellation service:

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