If you do not wish to use our do-it-yourself guides, we also provide a cancellation service:



Cancel Chemistry.com Account

Chemistry.com is an online dating website that connects millions of online daters to one another in one easy to use place. Owned by Match.com, this dating site is hosted by Dr. Helen Fisher, Chemistry.com's scientific advisor (and creator of the patented matchmaking system).

People located in the United States can join for free and take the Personality Profile, a multiple-choice test that tells you your personality type, and therefore which other personality types they are best suited for romantically. Up to five free matches are sent to trial users, although they can't contact each other until either someone purchases a monthly membership (scroll down for costs) or both members wait for a free communication weekend. A full, paid membership also includes email access through a "Guided Communication Process". Matches that meet up are encouraged to provide feedback on how well the matching system worked to further tune the Personality Profile process.

Using the website is easy to navigate and usually effective, but your account will be automatically renewed unless you “opt out.” This sort of billing typically results in extra fees being charged to unsuspecting Internet users who assumed Chemistry.com would ask if they wanted to renew, before taking their hard earned money. This Chemistry.com user explains that when she attempted to cancel her Chemistry.com membership, the customer service representative (CSR) would not let her. Instead, the user was advised to tweak her profile and try again. This wasted both time and money – both at the expense of the user. This post from an angry Chemistry.com member iterates that Chemistry.com auto-renews your subscription. In other words, they take your money without your consent. Unfortunately, this user was charged an unexpected $100!

A one month membership at Chemistry.com costs $49.95 USD. Three months costs $99.95, or $33.32 per month, and six months costs $159.95, or $26.66 per month. Fifty dollars a month can add up quick -- that’s $600 per year! If finding the right match online is really important to you and you can afford the cost of membership, then props to you. For those of you who have not found luck on the online dating scene and want to cancel your membership, here are steps to do so:

What You’ll Need:

  • Account information
  • Access to your online account
  • Reason for canceling
  • Billing information associated with Chemistry.com account

Steps to Cancel: 

  1. Sign onto your Chemistry.com account using your username and password.
  2. Prepare the documentation above.
  3. You may terminate your membership at any time by following the instructions on the Resign pages in “Account Settings” on your profile page. 
  4. Include a reason for resignation/cancellation. You may bypass this brief resignation survey page and continue the resignation/cancellation process by clicking the “Continue Cancellation” or other similar button on the page. 
  5. Once you terminate your membership, your subscription will remain active until the end of your then-current subscription period. 

Expert Tip:

  • You can also cancel Chemistry.com by written notice of termination to Match.com, P.O. Box 25458, Dallas, TX 75225. 

If Chemistry.com has been taking your money without your consent, let CancelWizard aid in canceling your Chemistry.com membership.


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If you do not wish to use our do-it-yourself guides, we also provide a cancellation service:

Your Comments



Diana barchus On March, 19th 2013
I cancelled my membership but i keep receiving matches on my personnel e mail? Sending this to again make sure i am know longer a member of chemistry
Diana, Please note that you contacted CancelWizard not the vendor for which you are attempting to cancel an account. CancelWizard is a third party independent service provider that assists individuals in cancelling a variety of difficult to cancel accounts. We are not associated with the vendor for which you are attempting to cancel an account. Since we are a third party independent vendor, we do require a fee for our cancellation services. The fee for utilizing our cancellation service is $34.95. This is a service fee charged by CancelWizard, not by the vendor for which you are attempting to cancel an account. If you would like our assistance with canceling your account you would need to go to our website (http://www.cancelwizard.com) submit a cancellation request, and complete payment. Upon completion of payment we would begin the cancelation process. If we are unable to cancel your account, as per our cancellation policy, we would issue you a refund of your CancelWizard purchase price. Thank You, CancelWizard.com
Cancelwizard On November, 11th 2012
Support_Reply: Bill, We would be happy to help you cancel your membership and completely delete your profile. Click on the Red Cancel Online button above to begin.
Cancelwizard On November, 8th 2012
Support_Reply: Bill, we can cancel your Chemistry membership and have all emails stop. Click on the Red Cancel Online button above to get started.
Bill On October, 29th 2012
cancel membership now
Bill bledsoe On October, 29th 2012
i wish to cancel out and no more email thank
Cancelwizard On April, 6th 2012
If you'd like help canceling your Chemistry.com account, please let us know by canceling the big, red cancelation button. Thanks!
Sanarya On April, 5th 2012
I don't want to keep on my account on Chemistry, so please I need to cancel my account. Thanks,
Cancelwizard On December, 7th 2011
That's rough, Burke! Sorry for your frustrations - thanks for sharing your story!
Burke chaplin On December, 1st 2011
RENEWED SUBSCRIPTION WITHOUT NOTIFIING..CHARGED $34.95 RENEWED MY SUBSCRIPTION AT $99.96 WITHOUT NOTIFING ME..I CANCELLED AND WAS CHARGED ***$34.95 *****CONVENIENCE FEE*******..TO CANCEL *****YES THATS RIGHT A CONVENIENCE FEE ***FOR WHO****
Cancelwizard On April, 27th 2011
Betty - It's important to understand that CancelWizard is not affiliate with Chemistry in anyway. Because of this, we cannot renew your membership, or address your complaints regarding Chemistry.com and their services. We CAN help you cancel your Chemistry account, so if you need help with that fill out the form to the right of this article. Thanks!

     
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