Cox is an Internet Service Provider located in the United States. They offer home internet plans that range from $34.99 to $79.99 per month. Cox also provides digital video, cable, and telephone services over its own nationwide IP network. Cox serves approximately 6 million residences and businesses.
Cox receives an earful on Internet forums and posts from customers fed up with the company and their lack of customer service -- especially citing difficulty canceling. This post from My3Cents.com has an angry customer spouting off about the headaches endured when they attempted to cancel their Cox account. According to the post, the customer service representative refused to cancel their Internet service! Here is a post from a customer who requested cancellation and was told, "’if you want to cancel, go to the cox office and return the equipment...is there anything else…’" It is no wonder people are switching their Internet Service Providers from Cox to another more customer friendly company. Another post on PissedConsumer.com makes it clear that canceling your internet service is not as easy as you would think.
If you’re looking to cancel your Cox Internet service here are the steps to do so...
When you decide to cancel Cox, please read the following carefully to avoid being charged for things you shouldn't be charged for.
For additional questions contact Cox Services.
Avoid rude customer service, and save your energy for more important things. Let CancelWizard cancel your Cox account for you now!
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