If you do not wish to use our do-it-yourself guides, we also provide a cancellation service:

Cancel Jenny Craig

The Jenny Craig program is a nutritional program aimed at helping individuals to lose weight and keep it off. Jenny Craig is one of the world's largest weight management companies with more than 600 locations throughout the world. The program offers balanced food items, which include more than 80 entrees, desserts and snacks developed by nutritionists, as well as one-on-one consultations to provide personal support and education on portion control.

Surely Jenny Craig was established to help people lose weight and get in shape, but what if you a) have reached your weight loss goal, or b) the you don't enjoy the program? In these circumstances, you’re probably in the position that you want to cancel your membership. 

Unfortunately, heavy-handed contracts tend to make cancellation difficult. Like many fitness and wellness companies, Jenny Craig requires a contractual agreement to join their program. Many find contracts difficult to terminate after you've signed on the dotted line. One consumer is merely one of many who signed a contract with Jenny Craig, claims to have attempted to cancel it within the parameters of her contract, and was still charged fees. Another post about canceling Jenny Craig shows yet another unhappy Jenny Craig customer who said they tried to cancel their contract within the three-day grace period only to be charged, and frustrated further.

We at CancelWizard have provided some suggestions on the steps to cancel your Jenny Craig membership. Read below:

What You’ll Need

  • Your Jenny Craig membership contract
  • Account information
  • Personal information
  • Access to a phone

Steps to Cancel

  1. Gather the documents and information listed above in the “What You’ll Need Section”. 
  2. Retrieve your Jenny Craig membership. Figure out the initial sign-on date so you can estimate the best time of the month to cancel. Review all the terms you agreed to upon signing the contract. For example, if you’re within three days of your contract you can rightfully cancel your contract and receive a full refund. Otherwise, you might receive a partial refund depending on how far you are into your contract.
  3. Call 800-597-5366 to speak to a Jenny Craig representative. State that you’d like to cancel your  membership. You’ll  then be prompted to send in a cancellation request via fax or mail.
  4. Mail a notarized cancellation request to 5770 Fleet Street,Carlsbad, CA 92008. Request an confirmation letter, email, or call to ensure that your cancellation has been processed. 
  5. You should be refunded within 10 business days of Jenny Craig receiving the cancellation request. If not, call the "800" number provided above and state your dilemma. 
  6. Check your bank statements associated with the Jenny Craig account 30 and 60 days after your cancellation has been processed to ensure no additional charges were accumulated. 

Expert Tip

  • Via the Jenny Craig website: “You may terminate this agreement at any time.” You’re not permanently bound to your contract, however exiting your contract might cost you part of your initial investment.

Don’t let canceling Jenny Craig take up all your time and money. CancelWizard can cancel this account, as well as many others. If you want to cancel Jenny Craig, but want to avoid the hardship along with canceling your contract, let us do it for you. Click on the “Cancel Online” button below!

Company Information

Phone: (760) 696-4000
Alternate Phone: 1-800-597-5366
E-mail: WebCustomerService@jennycraig.com
Address: 5770 Fleet Street
Alternate Address: -
City: Carlsbad
State: CA
Zip: 92008

If you do not wish to use our do-it-yourself guides, we also provide a cancellation service:

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