Massage Envy is a national franchisor of therapeutic massage. Based in the United States, the national franchise provides affordable massage and spa services at its 900+ locations. Unlike many spas, Massage Envy is a membership-based franchise: Each member must pay monthly dues similar to a gym membership. Massage Envy membership fees start at around $60 per month, and let’s be honest, this cost can stack up quick. Ergo, people find themselves wanting to get out of their Massage Envy contract.
Canceling any sort of membership can be anything but relaxing. After major surgery, this Massage Envy customer claims they were harassed for their monthly payments. According to this Massage Envy member in California, after they wanted to cancel their Massage Envy membership, they were not able to get a manager on the phone! It’s safe to say if the customer wanted to upgrade their package, the story may have ended a little differently. You'll see that Consumer Affairs lists multiple complaints about Massage Envy as well and ranked the company one out of five stars.
If you want to cancel Massage Envy, follow the steps below:
You may cancel your membership during the initial term of your membership upon the following conditions:
Cancelwizard On August, 9th 2010
Junkjilani On August, 8th 2010