If you do not wish to use our do-it-yourself guides, we also provide a cancellation service:

Cancel Napster Subscription

Napster is an online music-sharing platform that allows you to download music and burn it to MP3s or upload it to your music listening devices. However, with so many other platforms available (among them the iPod and iTunes), many people are choosing to cancel their Napster accounts in favor of more mainstream options … after all, everyone remembers those famous Napster lawsuits.

Although you can cancel your Napster or Napster To Go subscription fairly easily, before you do, you’ll want to read their fine print. It indicates that you will not be refunded for the remaining amount of a subscription plan, nor will you receive a prorated refund for canceling in the middle of the month. They also explain that they will make a “reasonable attempt” to send you a cancellation confirmation email, so make sure your email information is up to date with them before canceling, otherwise it may go to an inactive account and you won’t have proof you canceled. This is especially important for people who have had accounts for a long time.

Once you’re sure you want to cancel your account, go ahead and proceed with the steps. Remember, like most cancellation policies, this cannot be undone if you change your mind, so be sure you’ve done everything with your account you wish to do before moving on.

Since there's different billing methods these days, if you need to cancel via Google Play, or Sprint make sure to follow the directions linked! Otherwise..

What You’ll Need:

  • Your Napster username and password
  • Access to a computer

Steps to Cancel Napster:

  1. Sign into your Napster account.
  2. Click “My Account” in the top left corner of the page.
  3. Navigate to the Account Summary
  4. Click “Cancel Subscription” at the bottom of the Account Summary.
  5. Follow the prompts to complete the process.
  6. Keep your email confirmation or take a screenshot of the browser after cancellation so you can contest the charges if you continue to be billed.
  7. Monitor your account to ensure charges stop.

After following the steps above, your Napster account should be permanently deactivated and you should stop being charged by the next billing cycle. If you are having trouble or would like the experts to handle it for you, click the “Use Our Cancellation Service” button and we’ll take it from here.

If you have further questions or want to talk to a CancelWizard representative, feel free to get in touch. We love helping people and are always happy to be of assistance.

Have questions or comments to share? Use the field below!

Company Information

Phone: 866-597-5505 (Disconnected)
Alternate Phone: 206-707-8100 corp HQ
E-mail: account.rhapsody.com
Address: 1420 5th Avenue, Suite 1500
Alternate Address: -
City: Seattle
State: WA
Zip: 98101

If you do not wish to use our do-it-yourself guides, we also provide a cancellation service:

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