If you do not wish to use our do-it-yourself guides, we also provide a cancellation service:

Cancel New York Times

With the recent advent of high-tech such as tablets and the Internet – the New York Times has been forced to increase the cost of its print subscription. To this effect, many loyal subscribers have chosen to cancel their subscription.

Whether you cannot afford the extra expense of a newspaper subscription or simply found that your newspapers are piling up unread, canceling might be the right option.

If you have decided to cancel your subscription and stop receiving the New York Times, you may have run into frustration in trying to do so. GoodExperience.com and ComplaintsBoard.com, lists customer complaints about New York Times. If you found yourself frustrated and wanting to cancel your subscription, read on.... Here are the steps to cancel your account:

What You’ll Need

  • Personal information
  • Phone number
  • Account number

Steps to Cancel

  1. Call 1-800-NYTIMES (1-800-698-4637) or (800) 591-9233.
  2. For home delivery service, click 1. Then enter your nine-digit account number or phone number associated with your New York Times subscription. 
  3. Once you’ve connected with an operator, you’ll need to confirm your identity. You can do this by providing the operator with some personal and account details.
  4. Once you have done this, you can request to cancel your subscription. State your reason for canceling and be firm with the operator because they may try to use sales tactics to keep you as a subscriber. 
  5. Have the operator detail how much you will owe if canceling. Pay that amount in full over the phone if possible. 
  6. Obtain proof that you've canceled your subscription and keep it in your file in case you run into issues in the future.

Or cancel by email sent to unsubscribe@nytimes.com

Expert Tips

If you cancel an annual subscription within the first 11 months of your subscription year, your access and other benefits will end immediately and you will receive a refund prorated to the day.

If you cancel in the final 30 days of your subscription year, the cancellation will not take effect until the end of your current billing period. Your access and privileges will continue to the end of the current billing period, and you will not receive a refund.

Cancellations are effective the following billing cycle. You will not receive a refund for the current billing cycle. You will continue to have the same access and benefits of your product for the remainder of the current billing period.

If you’ve tried contacting the New York Times and have already wasted much of your valuable time trying to cancel, we feel your pain....You’ve got things to do. So, let CancelWizard cancel your New York Time subscription for you!

Company Information

Phone: 1-800-698-4637
Alternate Phone: 800-387-5400 For Canada
E-mail: customercare@nytimes.com
Address: http://www.nytimes.com/content/help/account/account.html
Alternate Address: -
City: -
State: -
Zip: -

If you do not wish to use our do-it-yourself guides, we also provide a cancellation service:

Your Comments

Cancelwizard On August, 25th 2012
We are a third party vendor that assists individuals with difficult to cancel accounts. We are not associated with the New York Times. We can however help you to cancel your subscription. Click on the RED CANCEL button above and answer the few simple questions.
Walter hoffman On August, 21st 2012
Moving to a Nursing Home as of today 8/21/2012
Cancelwizard On March, 23rd 2012
Oh no! Did you contact the NY Times about this?
Robert godhard On March, 20th 2012
I to cancelled my subscription but was again charged this month.

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