If you do not wish to use our do-it-yourself guides, we also provide a cancellation service:



Cancel Planet Fitness

 

Planet Fitness is a U.S.-based fitness franchise based in Newington, NH. Each gym location has exercise equipment and instructors to assist its members. 

Like many fitness chains, Planet Fitness members must sign a binding contract with cancellation policies that end up costing consumers more than their monthly membership fee. However, Planet Fitness is one of the few gyms with short and month-to-month contracts, a big relief for commitment weary gym goers!

This My3Cents.com post about Planet Fitness explains that the gym facilities are quite accommodating, and that the consumer was generally happy with the service provided at Planet Fitness. That is, until the Planet Fitness member decided it was time to cancel their membership. The gym member wrote that Planet Fitness requires that he have a doctor’s note explaining a permanent disability, or proof that he moved at least 25 miles away from any Planet Fitness location. The consumer called the corporate office AND drove to the physical location only to be given the run around regarding the protocol to cancel his membership.

So, if you find yourself in a similar position as that angry customers, learn how to cancel your membership.

What You’ll Need:

  • Membership agreement
  • Written notification

Steps to Cancel:

  1. Prepare written notice of your cancellation. Include your name, address, membership information, home gym, date you originally signed the contract, and reason for canceling.
  2. Submit the written notice via certified mail or hand-delivery to your home gym on or before the 10th of the month. 
  3. According to the website, it may take up to seven (7) business days for any membership or billing changes to take effect. That link also has Planet Fitness' cancellation polices - like, they do not cancel via phone or email. In person or via certified letter is the preferred method

Expert Tip:

  • In order to cancel your membership before the yearly Annual Membership Fee, the club requires written notice delivered as described above on or before the 25th of the month before such billing. 

 


Company Information

Phone: (210) 679-9999
Alternate Phone: 844-880-7180 PF World Headquarters
E-mail: http://www.planetfitness.com/contact-planet-fitness
Address: (This service does not have a central address)
Alternate Address: -
City: -
State: -
Zip: -

If you do not wish to use our do-it-yourself guides, we also provide a cancellation service:

How-to Cancel Instructions for Planet Fitness

Your Comments



Paul michaud On May, 10th 2013
I signed up a year ago after being laid off from the YMCA but have only used this gym a few times.Please cancel my membership.
We received your support request regarding canceling your account. Please note that you contacted CancelWizard not the vendor for which you are attempting to cancel an account. CancelWizard is a third party independent service provider that assists individuals in cancelling a variety of difficult to cancel accounts. We are not associated with the vendor for which you are attempting to cancel an account. Since we are a third party independent vendor, we do require a fee for our cancellation services. The fee for utilizing our cancellation service is $34.95. This is a service fee charged by CancelWizard, not by the vendor for which you are attempting to cancel an account. If you would like our assistance with canceling your account you would need to go to our website (http://www.cancelwizard.com) submit a cancellation request, and complete payment. Upon completion of payment we would begin the cancelation process. If we are unable to cancel your account, as per our cancellation policy, we would issue you a refund of your CancelWizard purchase price. Thank You, CancelWizard.com http://www.cancelwizard.com Email: support@canelwizard.com For more information please check us out on Facebook, Twitter, and YouTube. Facebook: http://www.facebook.com/cancelwizard Twitter: http://www.twitter.com/cancelwizard YouTube: http://www.youtube.com/cancelwizard Disclaimer: Please note that you are corresponding with CancelWizard, not the vendor for which you are attempting to cancel service. CancelWizard is a third party independent service provider that assists individuals in cancelling a variety of difficult to cancel accounts for a fee. We are not directly associated with any of the vendors for which we offer our cancellation service.
Cancelwizard On October, 15th 2012
Gene, I'm glad that you enjoyed the process and that we were able to help.
Gene On September, 21st 2012
This was great Thanks
Cancelwizard On August, 25th 2012
We can help you to cancel your Planet Fitness account do to health/physical restrictions. Click on the RED CANCEL button above and we will get started.
James j o'donnell` On August, 21st 2012
My cardiologist wants me to cancel my membership due to non monitoring me.
Cancelwizard On April, 18th 2012
if you'd like CancelWizard to help, simply click the big, red button to get started. Thanks!
Teresa scaniffen On April, 17th 2012
I want to canc
Cancelwizard On December, 14th 2011
Sorry about the difficulty you experienced. Were you able to cancel your Planet Fitness account? If not, and if you'd like CancelWizard to help, simply click the big, red button to get started. Thanks!
Kwill690580@yahoo.com On December, 9th 2011
PLANET FITNESS RUNNING MONEY SCAM ! ! ! My girlfriend and I signed up and were going to Planet for 6 months at the Glen Burnie location in Maryland. Problem is, Our relationship ended and I did not want to keep bumping into my ex-gf so I went in to the Planet counter person and told him I wanted to cancel my membership. He was busy on the phone. I told him I could wait until he was finished. He handed me a pen and paper then told me to put my name, address and phone number down. I did this and he said he would take care of it. Three months went by and the bills kept coming. I thought it just took a few cycles for them to stop the billing. I called them about it but they said I had to go online and send "Corporate" my complaint about the bills that kept coming. I sent a few emails and eventually I received a phone call telling me that they had no info stating that I had cancelled my membership and that I would have to pay the entire amount. I told them that it was not my fault and that I refused to pay it. Well, in another month I received a pink notice that was from a collection agency. Now the bill was up to $112.00 plus other fees. I contacted them and I told them I had no intention to pay for it and why. They said it was already put against my credit report. Personally, I do not care what happens here I am not paying it. I told them to take me to court. She laughed and said well its on YOUR credit Report. I am not at fault and feel this is very un-professional. Even now that my other gym (SNAP Fitness) has closed in my neighborhood I want to go to Planet because its closer and cheaper but I refuse to eat my words so I am going to a place that costs more. I am not backing down. SNAP is the cleanest and best kept gym I have been to in Maryland. Spoke to Megan on April 6th 2011. She said the balance due is $120.00 after she waives the late fees but she is not waving the monthly fees. Rodney Farmer Is the general manager he is at the mall and un-available at time of call..and never returned my call.
Cancelwizard On October, 7th 2011
Hi There - If you'd like CancelWizard to help you cancel your Planet Fitness account, please let us know by clicking the big, red button. Thanks!

     
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