If you do not wish to use our do-it-yourself guides, we also provide a cancellation service:



Cancel Tivo

TiVo is a digital video recorder (DVR) that came into the market in 1999. TiVo also provides a range of features when the TiVo is connected to a home network, including film and television show downloads, advanced search, personal photo viewing, music offerings, and online scheduling.

Has your TiVo hard drive recently failed? Are you traveling abroad for an extend period of time or have been called to a military tour? For whatever reason are you looking to cancel your service?  If this sounds like your situation, CancelWizard is here to help you through the process of canceling.

What You’ll Need:

  • TiVo device (including number on hand)
  • Account information
  • Personal information
  • TiVo ID
  • Access to a phone

Steps to Cancel: 

Canceling your TiVo service is not as difficult as some might think. There is currently no facility to do so online, but if you have decided to end your relationship with your TiVo box, here are your options:

  1. To cancel your service, please call our customer service department between 7 a.m. to 7 p.m. PT Monday through Friday, and 8 a.m. to 6 p.m. PT Saturday and Sunday at 1-877-367-8486. Select option two. From there you will be prompted to speak with a TiVo customer service representative. (You cannot cancel service online.)
  2. Mail TiVo a certified letter to process your cancellation request, along with your TiVo device to 2160 Gold Street, P.O. Box 2160 Alviso, CA 95002-2160. Include full identifying information, including your name, address, phone number and TiVo service information such as your account or TiVo ID for your box. The customer service representative will give you details on how to do this.

Hold the phone. Let CancelWizard help you cancel your TiVo account. Click the red button to get started.


Company Information

Phone: 877-367-8486
Alternate Phone: Option 2
E-mail: -
Address: 2160 Gold Street
Alternate Address: P.O. Box 2160
City: Alviso
State: CA
Zip: 95002-2160

If you do not wish to use our do-it-yourself guides, we also provide a cancellation service:

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