Located in New Jersey, Workout World (or WOW) is gym franchise that offers personal training and fitness classes. There are around a dozen WOW locations throughout the state, and many people enjoy this chain of gyms for its familiy-fun feel.

But, others find themselves wanting to quit their membership, and according to a few customer complaint websites, canceling WOW might be a tricky endeavor. According to this ComplaintsBoard.com post about Workout World this member continued to endure membership charges AFTER they mailed the certified letter! PissedConsumer.com also reports multiple complaints filed against this gym franchise.

Always beware of free trials, as they can be a bait and switch tactic for setting up a payment at a later date if you don't cancel. WOW offers a “5-day Free Trial Pass” which is a wonderful offer: as long as you read through the terms and conditions of the offer. Often trial passes like these require you to submit personal or finanical information that can lead you into a binding contract.

Whatever the reason, you may find yourself wanting to cancel Workout World. Follow the instructions below to learn more:

What You’ll Need

• Account Information
• Personal Information
• WoW Cancellation Request Form
• Membership agreement

Steps to Cancel

1. As a member of WOW, you can cancel your membership at any time after expiration of the initial term by giving at least 15 days written notice before the 1st day of the next month.  
2. Download a WoW Cancellation Request Form, or write a letter including your full name, membership number, and cancellation request and mail via Registered or Certified U.S. Mail to:  WoW Work Out World, Attn: Membership Cancellation, 1800 Route 34, Building 4, Suite 402, Wall, NJ 07719.
3. - OR - Complete and submit the Cancellation Request Form at a member support computer kiosk at any WOW  location listed on the front of your Membership Agreement.
4. A WoW membership representative will contact you within five days to confirm your cancellation, the date your initial term expired/will expire, and your last payment date.

Expert Tip

• Upon giving at least 15 days written notice from the 1st day of the next month, your cancellation will become effective at the end of the Initial Term remaining on your membership.  

Sounds like a lot of work, doesn’t it? You should let us cancel your Workout World membership for you. Click the “Cancel Online” button to get started now!