If you do not wish to use our do-it-yourself guides, we also provide a cancellation service:



Cancel XBox Live

Xbox Live Gold offers online multiplayer games, free games, and discounts on games in exchange for a membership fee. Xbox Live Gold Members with an Xbox One get added benefits, including Game DVR Cloud Storage. One of the most popular uses for Xbox Live Gold is access to cloud-hosted multiplayer games, where players can play with their friends or other online users in a several popular games.

Prior to June 4, 2014, Xbox required an Xbox Live Gold account to access several popular entertainment applications. Beginning on June 4, 2014, these applications were made available with a free Xbox Live account. If you primarily use Xbox Live for access to these applications, find you are not using your Xbox Live Gold membership benefits very often, or just need to cut back on expenses, it’s easy to cancel Xbox Live Gold using the simple steps below.

What You Need:

  • Your Xbox username
  • Your password
  • Ability to check a text message or email 

Steps to Cancel:

  1. Sign in to your Xbox account with your username and password via the Microsoft Subscriptions Page.
  2. You will be asked to verify that you are the Xbox account owner before you can make changes. In order to provide this verification, you will be sent a security code via text or email that you will need to enter on the website. After you have provided this verification, select “Next”.
  3. Choose “Cancel automatic payment,” if you have multiple memberships be sure to select appropriate one.
  4. You will be taken to a page with a list of Xbox Live Gold membership benefits to review.
  5. Select “Continue”.
  6. Select the option to turn the auto-renew feature OFF and click on “Continue”.
  7. Xbox will then ask you to provide a reason for your cancelation. After you choose the best option, select “Return to Your Xbox Account”.

Expert Tips

  • You will continue to have access to your Xbox Live Gold membership benefits through the end of your prepaid billing cycle. If you want your Xbox account canceled immediately, rather than at the end of your billing cycle, you can do so by contacting Xbox Support directly.
  • Cancelation of the Xbox 360 Entertainment For All Plan or the two-year Xbox Live Gold Contract prior to the end of the two-year agreement may be subject to an early termination fee.

If you have any difficulty canceling Xbox, or simply would rather have someone else take care of it for you, CancelWizard can help. Just click on the red “Use Our Cancellation Service” button and CancelWizard’s cancellation experts will get started to help you cancel Xbox. 


Company Information

Phone: 800-469-9269
Alternate Phone: -
E-mail: http://support.xbox.com/en-US/contact-us?xr=footnav#4:1:1
Address: -
Alternate Address: -
City: -
State: -
Zip: -

If you do not wish to use our do-it-yourself guides, we also provide a cancellation service:

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