ABC Financial works as a third-party for fitness companies—they manage billing and health club management software for more than 4,800 clubs throughout the United States, Canada, and Puerto Rico. Sounds like a great company, right? Though the company does serve to streamline money management for fitness clubs, adding another company to the mix makes it more difficult individuals looking to cancel their membership. Many people are forced to direct their billing and membership questions to ABC rather than the gym they thought they originally joined.
The nearly 30 recent Consumer Affairs complaints are proof that this process is complex and cryptic. Gym members have complained about duplicate billing or the inability to cancel. This can be both frustrating and financially detrimental to many gym members who simply want to work out.
It’s clear to see that there is often miscommunication between ABC Financial and several gyms with which they are affiliated. The result is often confusion and wasted time. Because ABC Financial’s website is geared for gaining new business, their instructions for canceling any type of service are sparse. If you have joined a gym, want to cancel, and have been directed to ABC Financial, and you may find yourself with no information on how to cancel your account.
Thankfully CancelWizard is here to save the day. Here are the steps you need to take to deactivate your account:
What You’ll Need:
Type of account held through ABC Financial
Address of account billed through ABC Financial
Reason for cancellation
Your personal information stored with ABC Financial (phone, email, address, Social Security number, date of birth)
Credit card used for billing
Recent ABC Financial bill
Username and password (if registered for online access)
Steps to Cancel ABC Financial:
Gather all required information above.
Call the ABC Financial customer care line at 888-622-6290 and demand service cancellation.
They may ask you to give written notice of cancellation. If this is the case, make sure to request the exact address the notice should be sent to.
Check your bank statements for activity from ABC Financial services each month to ensure you’re not getting charged.