Ancestry.com is an Internet company based in Provo, Utah and is one of the largest genealogy companies in the world. Through a membership, users have access to genealogical and historical record websites focused, and can develop a unique family tree with the web-based solution. Subscribers of Ancestry websites totaled approximately 2.2 million as of March 31, 2015.

The automatic renewal processes for online accounts can be a source of frustration over the amount of money and time wasted – mostly at the consumer’s expense. Such can be the case with Ancestry.com. According to Ancestry.com, “...once you sign up for a free trial or become a subscribing member, your subscription will be automatically renewed and your billing method will be charged based on the subscription program (semiannually, quarterly, monthly, etc.) you have chosen unless you opt out or cancel by following the instructions in this Agreement.”

Plus, many subscribers at first find it amusing to figure out their family history, after they use the service once they may no longer need it.

If you are looking to cancel your Ancestry.com account, read on to discover what you need to cancel, and steps to cancel your subscription. Please keep in mind: at this time, Ancestry does not remove profiles so if you wish to delete your profile information the best you can do is remove or change the individual fields and increase the privacy settings.

What You’ll Need:

• Ancestry.com login information (username and password)
• Access to a computer

Steps to Cancel:

1. Sign online and access Ancestry.com. 
2. Log in using your member login and password. 
3. visit http://help.ancestry.com/app/home. 
4. Navigate to your Account page. 
5. Find the Cancellation information. 
6. Follow the steps to cancel, listed on the webpage.
7. Obtain confirmation that your account has been cancelled and keep it for your records.
8. Cancellations may be made by phone or email via the contact information below or by logging into your Account page on the appropriate Website and following the cancellation instructions there. 

Expert Tips:

• If you paid for Ancestry through a third party like iTunes, Google, or Amazon you will need to cancel through those to stop repeat billing. Check out this article by Ancestry.com to determine next steps
• If you sign up for a free trial, you may cancel at any time during the free trial period and incur no charge. 
• For Ancestry.com, please call (800) 262-3787, send an email to support@ancestry.com.Monthly subscriptions and any subscription that is billed on a monthly basis may be cancelled at any time but are not eligible for a refund. 

Don't let the cancellation policies of Ancestry.com take your time as well as your hard earned money. Save time and let CancelWizard cancel your Ancestry.com account for you.