If you do not wish to use our do-it-yourself guides, we also provide a cancellation service:



Cancel Your AOL Account

We've all heard the horror stories from innocent consumers trying to cancel their AOL accounts. The sad news - the stories are true. Canceling your AOL account is difficult and frustrating. MSNBC and an AOL customer, Vincent Ferrari did the legwork and the evidence is showcased in this famous YouTube video. Internet forums and message boards are dedicated to irate customers who cannot seem to find an easy way to cancel their AOL account.

Contrary to popular Internet usage trends, you cannot cancel your AOL account by visiting the AOL website. This unhappy AOL user attempted to do so, and found nothing but broken links and "not available" pop up windows. Upon visiting the AOL.com website, it appears that the "Cancel Services" or "Cancel Account" icon/feature is no longer listed on the website!

Don't even think about emailing the representatives and account managers at AOL in order to cease AOL service and billing. According to many dissatisfied AOL customers AOL will continue to bill you as usual even after you have emailed them asking to cancel your account.

Cancel Wizard has done the research. The most reliable and least frustrating way to cancel your AOL account is via snail mail. Send a certified letter with your name and account information to Sterling, VA.

Or you can let us do it for you.


Company Information

Rated as Abusive

Phone: 1-800-827-6364 NEW FAX: 703-466-9583
Alternate Phone: Fraud Dept: 800-307-7969
E-mail: -
Address: P.O. Box 65100
Alternate Address: -
City: Sterling
State: VA
Zip: 20165-8800

If you do not wish to use our do-it-yourself guides, we also provide a cancellation service:

How-to Cancel Instructions for Cancel AOL Account

Your Comments



Elaine ward On March, 19th 2013
No need your service any longer. Thanks!
Elaine, Please note that you contacted CancelWizard not the vendor for which you are attempting to cancel an account. CancelWizard is a third party independent service provider that assists individuals in cancelling a variety of difficult to cancel accounts. We are not associated with the vendor for which you are attempting to cancel an account. Since we are a third party independent vendor, we do require a fee for our cancellation services. The fee for utilizing our cancellation service is $34.95. This is a service fee charged by CancelWizard, not by the vendor for which you are attempting to cancel an account. If you would like our assistance with canceling your account you would need to go to our website (http://www.cancelwizard.com) submit a cancellation request, and complete payment. Upon completion of payment we would begin the cancelation process. If we are unable to cancel your account, as per our cancellation policy, we would issue you a refund of your CancelWizard purchase price. Thank You, CancelWizard.com
Roy wagoner On March, 10th 2013
all i am trying to do is cancel this stupid acount. the people at aol is as stupid as trying to get rid of aol. my aol address is xxxxx@aol.com
Roy, I am sorry to hear you are having trouble cancelling your AOL account. Please note, you have contacted CancelWizard and we are in no way associated with AOL. We do, however, have success in canceling AOL accounts for many, many people. If you would like our assistance with canceling your account you would need to go to our website (http://www.cancelwizard.com) submit a cancellation request, and complete payment. Upon completion of payment we would begin the cancelation process. If we are unable to cancel your account, as per our cancellation policy, we would issue you a refund of your CancelWizard purchase price. Thank You, CancelWizard.com
Rosa garcia On February, 27th 2013
I want to change my service to AOL free plan today. I just retired and cannot pay the montly bill anymore. Thank you for your help.
Rosa, CancelWizard can help you to terminate the paid account you have with AOL while still keeping a free email account. Please note however, CancelWizard is in no way associated with AOL. If you would like our assistance with canceling your account you would need to go to our website (http://www.cancelwizard.com) submit a cancellation request, and complete payment. Upon completion of payment we would begin the cancelation process. If we are unable to cancel your account, as per our cancellation policy, we would issue you a refund of your CancelWizard purchase price. Thank You, CancelWizard.com
Kimberly On December, 2nd 2012
I deactivated and its reactivated again please cancel/close free aol acct for me asap thanks
Support_Reply: Kimberly, I am sorry to hear about your frustrations with cancelling your AOL account. Cancelwizard has a lot of experience with AOL and we can help you too. We can completely delete your profile and stop all further billings. To begin just click on the Cancel Online button above.
Donna On November, 13th 2012
Pls closed accounts my reason I need block xxxxxxxxxxxxx@aol.com her name Darlene xxxxxxxxx I already new one and pls removed my acct xxxxxxxxxxxxxx5@aol.com Thank u, Donna
Support_Reply: Donna, We would be happy to assist you with this cancellation. We can completely delete your profile on the old AOL account and stop all further communications on that account. To begin just click on the Cancel Online button above to begin.
Melanie On November, 11th 2012
not needed anymore
Support_Reply: Melanie, We would be happy to assist you with your AOL cancellation. To begin just click on the big red Cancel Online button above.
Cancelwizard On November, 9th 2012
Support_Reply: Patty, Cancelwizard specializes in assisting individuals with canceling difficult to cancel accounts. We would be happy to help you. Click on the Red Cancel Online button above to begin.
Cancelwizard On October, 31st 2012
Support_Reply: Rosemary, Please note that you contacted CancelWizard not AOL. CancelWizard is a third party independent service provider that assists individuals in cancelling a variety of difficult to cancel accounts. We are not associated with AOL. We do however offer a paid service to aid individuals in cancelling their accounts. If you would like our assistance with canceling your AOL account, you would need to submit a cancellation request by clicking Cancel Online above and complete payment. Upon completion of payment, we would begin the cancellation process. If we are unable to cancel your account, as per our cancellation policy, we would issue you a refund of your CancelWizard purchase price.
Patty On October, 22nd 2012
I attempted to change my service to the AOL Free plan today. I was told that my billing cycle was the 21st of every month and since I'm calling on the 21st after 10 am, I would be billed through the next billing cycle. What????? Are these people crazy? Is it legal to bill a customer for a month beyond their request their request for termination of service?? Anyone else have this happen?
Rosemary On October, 12th 2012
I do not want the aol free offer,I want what I am paying $11.99 a month for,that I have had many years.I want this cancelled immediately or I am out of AOL for good.This is terrible,I need my emails as my Father is dying and I wear hearing aids and can'r contact family by phone.Please do this for me now!Rosemary

     
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