If you do not wish to use our do-it-yourself guides, we also provide a cancellation service:



Cancel mate1.com®

Mate1.com is an online dating site, ranked by Comscore Mediamatrix® and Neilsen Netratings® as one of the five best mainstream dating sites. Mate1.com has more than 15 million members in the United States, Canada, and the United Kingdom.

Mate1.com is a membership-based website, meaning users pay extra for the “pro” account. The User Agreement reads:

You may be required to pay a subscription fee ("Fee") upon submitting Your Application (as defined below) to become a Full Member, which will enable You to use certain Paid Features (as defined below) of the Service.

(Paid memberships for Mate1.com run about $24.99 per month.)

Like many online dating sites, people hastily sign up for memberships without really reading the terms and conditions. Here’s a common situation: You become a paying Mate1.com member, use the site to go on dates and either a) can’t find a suitable romantic match, or b) you found a match through the website and no longer need the service.

Whatever case, if you want to cancel Mate1.com read on to learn the steps to cancel…

What You’ll Need

  • Username with Mate1.com
  • Password for Mate1.com
  • Reason for cancellation with Mate1.com
  • Full Name on file with Mate1.com
  • Address on file with Mate1.com
  • Email on file with Mate1.com
  • Date of Birth
  • Access to a phone

Steps to Cancel:

You can cancel your Mate1.com membership at any time. Follow the steps below to cancel:

  1. Call Mate1.com at 1-888-688-4760 between 9 a.m. and 9 p.m. EST Monday through Friday.
  2. Follow the prompts to connect with a Mate1.com representative.
  3. State your membership information, including your username and password so the representative can properly identify you.
  4. State your reason for cancelling. Share more membership details with the representative for more context on your case.
  5. Ask any additional questions about the cancellation process to ensure you are not being taken advantage of.
  6. Once your cancellation has been processed, request a confirmation of cancellation via email. 

Expert Tip:

  • You may renew your membership at any time by following the instructions on Mate1.com.

Sounds like a lot of work…right? If you want to hand off the cancellation to experts, click on red button below to get started now. 

Please note: Mate1® and Mate1.com® is a federally registered service mark of Mate1.com Inc.  CancelWizard.com is not affiliated with, connected to, sponsored by, or associated with, Mate1.com Inc. 


Company Information

Phone: 888-688-4760
Alternate Phone: -
E-mail: membersupport@mate1.com
Address: 334 Cornelia St, #354
Alternate Address: -
City: Plattsburgh
State: NY
Zip: 12901

If you do not wish to use our do-it-yourself guides, we also provide a cancellation service:

Your Comments



Paul On July, 10th 2013
Please delete my mate 1 profile please.
Paul, Please note that you have contacted Cancelwizard not Mate1. We are not affiliated with Mate1. We offer a service that assists individuals with cancelling difficult to cancel memberships. We can help you with yours too. Just click on the Cancel Online button above to begin.
April On June, 14th 2013
Cancel me please
April, We are hear to help! CancelWizard is a third party independent service provider that assists individuals in cancelling a variety of difficult to cancel accounts. We are not associated with the vendor for which you are attempting to cancel an account. If you would like our assistance with canceling your account you would need to go to our website (http://www.cancelwizard.com) submit a cancellation request, and complete payment. Upon completion of payment we would begin the cancelation process. If we are unable to cancel your account, as per our cancellation policy, we would issue you a refund of your CancelWizard purchase price. Thank You,
Mike goff On May, 27th 2013
Many years ago I was a member and did not enjoy the time and now when I signed up again I didn't relise it was the same Mate 1. Please cancel my account and any e-mails.I signed up at about 9:58p.m. on 5-26-13. Thank you. Mike xxx.
Please note that you contacted CancelWizard not the vendor for which you are attempting to cancel an account. CancelWizard is a third party independent service provider that assists individuals in cancelling a variety of difficult to cancel accounts. We are not associated with the vendor for which you are attempting to cancel an account. Since we are a third party independent vendor, we do require a fee for our cancellation services. The fee for utilizing our cancellation service is $34.95. This is a service fee charged by CancelWizard, not by the vendor for which you are attempting to cancel an account. If you would like our assistance with canceling your account you would need to go to our website (http://www.cancelwizard.com) submit a cancellation request, and complete payment. Upon completion of payment we would begin the cancelation process. If we are unable to cancel your account, as per our cancellation policy, we would issue you a refund of your CancelWizard purchase price. Thank You, CancelWizard.com http://www.cancelwizard.com Email: julie@cancelwizard.com For more information please check us out on Facebook, Twitter, and YouTube. Facebook: http://www.facebook.com/cancelwizard Twitter: http://www.twitter.com/cancelwizard YouTube: http://www.youtube.com/cancelwizard Disclaimer: Please note that you are corresponding with CancelWizard, not the vendor for which you are attempting to cancel service. CancelWizard is a third party independent service provider that assists individuals in cancelling a variety of difficult to cancel accounts for a fee. We are not directly associated with any of the vendors for which we offer our cancellation service.
Abdo On May, 21st 2013
hello can u cancel my account please my namis abdo
Please note that you contacted CancelWizard not the vendor for which you are attempting to cancel an account. CancelWizard is a third party independent service provider that assists individuals in cancelling a variety of difficult to cancel accounts. We are not associated with the vendor for which you are attempting to cancel an account. Since we are a third party independent vendor, we do require a fee for our cancellation services. The fee for utilizing our cancellation service is $34.95. This is a service fee charged by CancelWizard, not by the vendor for which you are attempting to cancel an account. If you would like our assistance with canceling your account you would need to go to our website (http://www.cancelwizard.com) submit a cancellation request, and complete payment. Upon completion of payment we would begin the cancelation process. If we are unable to cancel your account, as per our cancellation policy, we would issue you a refund of your CancelWizard purchase price. Thank You, CancelWizard.com http://www.cancelwizard.com Email: julie@cancelwizard.com For more information please check us out on Facebook, Twitter, and YouTube. Facebook: http://www.facebook.com/cancelwizard Twitter: http://www.twitter.com/cancelwizard YouTube: http://www.youtube.com/cancelwizard Disclaimer: Please note that you are corresponding with CancelWizard, not the vendor for which you are attempting to cancel service. CancelWizard is a third party independent service provider that assists individuals in cancelling a variety of difficult to cancel accounts for a fee. We are not directly associated with any of the vendors for which we offer our cancellation service.
Shirley ann ingram On March, 24th 2013
please unscribe
Shirley, You have contacted Cancel Wizard, not Mate1. We are in no way associated with Mate1. We can however help you to cancel your Mate1 membership. If you would like our assistance with canceling your account you would need to go to our website (http://www.cancelwizard.com) submit a cancellation request, and complete payment. Upon completion of payment we would begin the cancelation process. If we are unable to cancel your account, as per our cancellation policy, we would issue you a refund of your CancelWizard purchase price. Thank You, CancelWizard.com
Ranee fagan On March, 21st 2013
Trying to cancel my subscription NOW phone number don't email.com just STOP STOP
Ranee, I can sense your frustration with Mate1. Cancel Wizard is in no way associated with Mate 1, however we do cancel members accounts everyday. If you would like our assistance with canceling your account you would need to go to our website (http://www.cancelwizard.com) submit a cancellation request, and complete payment. Upon completion of payment we would begin the cancelation process. If we are unable to cancel your account, as per our cancellation policy, we would issue you a refund of your CancelWizard purchase price. Thank You, CancelWizard.com
Daniel On March, 21st 2013
I tried a free trial I I expected email to stop and not to be billed I need to speak to a customer service representativecalled and canceled my free trial and told them to cancel my a complete account I still remember received emails when I canceled my subscription I expected females to stop
Daniel, You have contacted Cancel Wizard, not Mate 1. Your complaint is a common one with Mate 1 members. We are in no way associated with Mate1, however we would be happy to help you cancel your membership, all emails and have your profile deleted from their website permanently. If you would like our assistance with canceling your account you would need to go to our website (http://www.cancelwizard.com) submit a cancellation request, and complete payment. Upon completion of payment we would begin the cancelation process. If we are unable to cancel your account, as per our cancellation policy, we would issue you a refund of your CancelWizard purchase price. Thank You, CancelWizard.com
Ed battershall On March, 21st 2013
Please cancel me
Ed, We would be happy to cancel your Mate1 membership for you. Please note that you have contacted Cancel Wizard, not Mate1. We are in no way associated with Mate 1. If you would like our assistance with canceling your account you would need to go to our website (http://www.cancelwizard.com) submit a cancellation request, and complete payment. Upon completion of payment we would begin the cancelation process. If we are unable to cancel your account, as per our cancellation policy, we would issue you a refund of your CancelWizard purchase price. Thank You, CancelWizard.com
Gojko jankovic On March, 20th 2013
to much scams on this site
Gojko, Yes, we have heard this complaint before from Mate1 members. Please note that you have not contacted Mate 1. You have contacted Cancel Wizard and we are in no way associated with Mate1. If you would like our assistance with canceling your account you would need to go to our website (http://www.cancelwizard.com) submit a cancellation request, and complete payment. Upon completion of payment we would begin the cancelation process. If we are unable to cancel your account, as per our cancellation policy, we would issue you a refund of your CancelWizard purchase price. Thank You, CancelWizard.com
Gerald gouchie On March, 19th 2013
Unsubscribe /Delete / Cancel Subscription
Gerald, Please note that you contacted CancelWizard not the vendor for which you are attempting to cancel an account. CancelWizard is a third party independent service provider that assists individuals in cancelling a variety of difficult to cancel accounts. We are not associated with the vendor for which you are attempting to cancel an account. Since we are a third party independent vendor, we do require a fee for our cancellation services. The fee for utilizing our cancellation service is $34.95. This is a service fee charged by CancelWizard, not by the vendor for which you are attempting to cancel an account. If you would like our assistance with canceling your account you would need to go to our website (http://www.cancelwizard.com) submit a cancellation request, and complete payment. Upon completion of payment we would begin the cancelation process. If we are unable to cancel your account, as per our cancellation policy, we would issue you a refund of your CancelWizard purchase price. Thank You, CancelWizard.com

     
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