If you do not wish to use our do-it-yourself guides, we also provide a cancellation service:



Cancel Classmates.com Account

The Internet connects people across the globe. Classmates.com is a website that allows classmates over the world reconnect with fellow alumni. Classmates.com users can find former pupils from high school, college, grad school and more, making it a great social network for reconnecting with past flings and friends. This membership-based network has two types of memberships available: free and Gold Level.

What Classmates.com doesn’t fare well with is informing users of their cancellation policy.  According to Wikipedia, PC World determined that Classmates.com was rating among the worst online accounts regarding cancellation difficulties. Worse, over 2,000 customers on ConsumerAffairs.com ranked Classmates.com a one out of five stars. Automatic renewal processes cause unwanted charges to online accounts, which lead to confusion and customer dissatisfaction. RipOffReport.com is another site that is riddled with consumers confused and fed up with Classmates.com. Common customer complaints are issues with unwarranted automatic renewal. Through the free membership, too, people unwillingly signup for year-long memberships that can cost upwards of $60 per year.

If you want to venture into DIY cancellation, follow these steps:

What You’ll Need

  • Your Classmates.com login information
  • Billing information associated with your account
  • Original membership contract
  • Access to the Internet

Steps to Cancel (Free Account)

  1. Log onto your Classmates.com account using Facebook credentials or email/registration number and password.
  2. Once you’ve signed onto your account, remove your information from the Classmates directory.
  3. Navigate to your "Account Management" area.
  4. Choose your reason for cancellation.
  5. Click “Yes” to complete the cancellation process
  6. Take a screenshot of the cancelation for your records. 

Steps to Cancel (Gold Account) 

  1. Log onto your Classmates.com account using Facebook credentials or email/registration number and password.
  2. Click on the "Help" link. 
  3. Then, click on the "email form" to complete the process or the live chat function to speak with a customer service representative. 
  4. The membership person will respond to your message via email to assist you in converting your membership to the free level. 

Expert Tip

  • Still having issues canceling? If so, call Classmates.com customer support line at (425) 917-5000. Press "1" for customer support. Get an operator on the line to assist you in canceling your account.
  • You can terminate your membership at any time; but per the Terms of Service membership fees are non-refundable, so a cancellation will result in the forfeiture of your membership fee.

If you, like so many users have been unsuccessful in canceling your Classmates.com account, you should let Cancel Wizard do it for you. Simply click on the “Cancel Online” button to get started with the process.


Company Information

Phone: 206-301-5700
Alternate Phone: 425-917-5000
E-mail: membercare@classmates.memorylane.com
Address: 333 Elliott Ave W Ste 500
Alternate Address: -
City: Seattle
State: WA
Zip: 98119-4101

If you do not wish to use our do-it-yourself guides, we also provide a cancellation service:

Your Comments



Michael hitchings On July, 19th 2013
Found no need and served no purpose
Michael, Please note that you have contacted Cancelwizard not Classmates.com. We are not affiliated with Classmates.com. We offer a service that assists individuals with cancelling difficult to cancel memberships. We can help you with yours too. Just click on the Cancel Online button above to begin.
Scottrick On June, 19th 2013
word to any one who wants to join classmates.com don,t do it , it isnothing but a big scam, the law is going tocatch up with tem soon, how can you rip people off all the time, sooner or later you,ll be cought, go t face book or another site, good luck scottrick.
I am sorry to hear you are unhappy with your Classmates.com membership. We are here to help. CancelWizard is a third party independent service provider that assists individuals in cancelling a variety of difficult to cancel accounts. If you would like our assistance with canceling your account you would need to go to our website (http://www.cancelwizard.com) submit a cancellation request, and complete payment. Upon completion of payment we would begin the cancelation process. If we are unable to cancel your account, as per our cancellation policy, we would issue you a refund of your CancelWizard purchase price. Thank You,
Bob On June, 8th 2013
i called today and spoke to a rep that could not anwser a single qustion or could not help me. what kind of customer relations is this and before our conversation was over he hungup on me i just wanted to cancel my account that i signed up for today then after i did i found out about the cancelation fee this should have been told to your clients up front. please respond
Bob, Josh, I'm sorry to hear you are not happy with your Classmates.com membership. CancelWizard is a third party independent service provider that assists individuals in cancelling a variety of difficult to cancel accounts. We are not associated with Classmates.com. If you would like our assistance with canceling your account you would need to go to our website (http://www.cancelwizard.com) submit a cancellation request, and complete payment. Upon completion of payment we would begin the cancelation process. If we are unable to cancel your account, as per our cancellation policy, we would issue you a refund of your CancelWizard purchase price. Thank You
Teresa gondek (mack) On May, 28th 2013
CANCEL, CANCEL my membership NOW. If not I will contact the BETTER BUSINESS BUREAU. I have asked you before to cancel me. E-Mail me to confirm you will cancel my membership.I will call my credit card company and tell them not to ever pay again. Why make it so hard to cancel???
Please note that you contacted CancelWizard not the vendor for which you are attempting to cancel an account. CancelWizard is a third party independent service provider that assists individuals in cancelling a variety of difficult to cancel accounts. We are not associated with the vendor for which you are attempting to cancel an account. Since we are a third party independent vendor, we do require a fee for our cancellation services. The fee for utilizing our cancellation service is $34.95. This is a service fee charged by CancelWizard, not by the vendor for which you are attempting to cancel an account. If you would like our assistance with canceling your account you would need to go to our website (http://www.cancelwizard.com) submit a cancellation request, and complete payment. Upon completion of payment we would begin the cancelation process. If we are unable to cancel your account, as per our cancellation policy, we would issue you a refund of your CancelWizard purchase price. Thank You, CancelWizard.com http://www.cancelwizard.com Email: julie@cancelwizard.com For more information please check us out on Facebook, Twitter, and YouTube. Facebook: http://www.facebook.com/cancelwizard Twitter: http://www.twitter.com/cancelwizard YouTube: http://www.youtube.com/cancelwizard Disclaimer: Please note that you are corresponding with CancelWizard, not the vendor for which you are attempting to cancel service. CancelWizard is a third party independent service provider that assists individuals in cancelling a variety of difficult to cancel accounts for a fee. We are not directly associated with any of the vendors for which we offer our cancellation service.
Joanne bonifazi On April, 29th 2013
Wish to no longer to be on this web sight. thank you
Joanne, We can help to cancel your Classmates.com membership. If you would like our assistance with canceling your account you would need to go to our website (http://www.cancelwizard.com) submit a cancellation request, and complete payment. Upon completion of payment we would begin the cancelation process. If we are unable to cancel your account, as per our cancellation policy, we would issue you a refund of your CancelWizard purchase price. Thank You, CancelWizard.com http://www.cancelwizard.com Email: support@canelwizard.com For more information please check us out on Facebook, Twitter, and YouTube. Facebook: http://www.facebook.com/cancelwizard Twitter: http://www.twitter.com/cancelwizard YouTube: http://www.youtube.com/cancelwizard Disclaimer: Please note that you are corresponding with CancelWizard, not the vendor for which you are attempting to cancel service. CancelWizard is a third party independent service provider that assists individuals in cancelling a variety of difficult to cancel accounts for a fee. We are not directly associated with any of the vendors for which we offer our cancellation service.
Lora thomas On March, 23rd 2013
Do not wish to continue Classmates..Tried to cancel last year but was not successful.
Lora, I am sorry to hear you were not successfully in your attempt to cancel your Classmates membership.You have contacted Cancel Wizard, not Classmates, we are in no way associated with Classmates. We can however help you to cancel your Classmates membership. If you would like our assistance with canceling your account you would need to go to our website (http://www.cancelwizard.com) submit a cancellation request, and complete payment. Upon completion of payment we would begin the cancelation process. If we are unable to cancel your account, as per our cancellation policy, we would issue you a refund of your CancelWizard purchase price. Thank You, CancelWizard.com
Barabara On November, 10th 2012
I want to cancel my account #xxxxxxxxxx. Have requested this to be done a few ago but was charged $15.00 on my debit card..Do not understand why I was charged this amount...
Support_Reply: Barbara, I am sorry to hear about your difficulty with cancelling your Classmates.com membership. Please note that you have contacted Cancelwizard not Classmates.com. We are in no way affiliated with Classmates.com. We do however offer a paid service to aid individuals in cancelling their accounts. If you would like our assistance with canceling your Classmates.com account, just click on the Cancel Online button above. If we are unable to cancel your account, as per our cancellation policy, we would issue you a refund of your CancelWizard purchase price.
Mary On November, 9th 2012
My account was cancelled months ago and today money was taken from my account for this month service. Why?????
Support_Reply: Mary, Please note that you have contacted Cancel Wizard, not Classmates.com. We specialize in assisting individuals with cancelling difficult to cancel memberships. We can help you with this cancellation. If you would like our assistance, just click on the Cancel Online button above to begin.
Clinton On November, 1st 2012
i want to cancel classmates.com because they have been charging my creditcard since i signed up so i would like to take the time and cancel the services and would like an confirmation number please
Support_Reply: Clinton, We can help you with this cancellation and stop any further charges to your credit card. If you would like help from Cancelwizard just click on the big Red Cancel Online button above to begin.
Cancelwizard On October, 30th 2012
Support_Reply: Sam, If you want to cancel this account Cancelwizard can help. Click the Cancel Online button above to begin.

     
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