eBay buyers and sellers alike have reasons to cancel eBay orders. Whether the buyer made a mistake when purchasing, or the seller made a mistake while listing - there are many reasons to cancel an eBay order. CancelWizard explains the best practices for canceling an eBay order, whether you are the buyer or the seller.
Seller: How to cancel an eBay order
Login to your eBay account. You will need to contact the buyer to negotiate how to cancel the order. eBay recommends you use the Resolution Center (up to 45 days after the purchase) to cancel the eBay purchase. When communicating with the buyer, eBay also recommends using positive language, and avoiding any dialogue that may seem volatile or personal. Read more about eBay's tips for communicating with a buyer.
Buyer: How to cancel and eBay order
If you've purchased an item and now need to cancel your eBay order it is recommended that you contact the seller directly. Login to your eBay account and use the Resolution Center to cancel your order and get a refund (if you've already paid).
Buyer: How to cancel and eBay bid
Oops! You've bid on an item you don't intend to purchase! If you need to cancel an eBay bid you need the item number of the product you are bidding on. Visit the Cancel Bids Placed on your Listing and cancel the bid.
CancelWizard has given eBay a "Difficult" cancel rating due to the nature of business with this company. Because all sellers are independent, it is not guaranteed that canceling your eBay order will be simple. In other words, you may need CancelWizard's help when you cancel your eBay order.
Ivan On November, 25th 2012