Intellius makes promises to find out everything you need to know by providing records searches and criminal background checks for a variety of purposes. However, the prospect of using Intellius can be upsetting if you believe the reports of Intellius poor service according to reviews posted to Consumer Affairs. Intellius service charges after a month or two can easily exceed the cost of a traditional background check, and you could fall victim to the billing trap within the free trial offer if you don't cancel before it is over.

You must cancel your membership prior to the end of the free trial, not on the last day of the free trial, or you will be billed a monthly charge according to Intellius' Help Services. If you have already found the information you needed for an employee, family member, or another person, you have no use in wasting money on Intellius, and you will need to cancel your account. If you are unsure where to begin, start gathering what you need to cancel your Intellius account, and follow these few steps. 

What You Need

• Your email address
• Access to a computer/phone

Steps to Cancel 

1. Log in to your Intellius account with your email address and password. Look for the link entitled "My Account" at the top of the page. If you have not already logged into your Intellius account, you can login and go directly to your account settings through this link.
2. Once you have entered the Account Settings page, hover over the "My Subscription" link.
3. Click on the link entitled "Cancel Your Service".
4. If you do not have a computer, you may call Intellius at 1-877-974-1563 to cancel your membership.

Expert Tips

• Avoid promotional traps. Intellius may try to lure you back with discounts, offers, and additional promotional materials. However, you must evaluate the cost of the membership compared to the costs you would otherwise incur. If you have already decided to cancel your Intellius membership, avoid the temptation to agree to an additional offer.
• Read our list of tips to avoid the rebill scams of any other site here.
• Remember Intellius will NOT refund any monies for past or current billed amounts, so cancel your membership as soon as possible if you want to avoid additional costs.

If you have still been unsuccessful using our CancelWizard to cancel Intellius, please allow us to do all of the work for you. We understand that we all sign up for services we don't really intend to use that often, and we want to help you save time in the process.