If you do not wish to use our do-it-yourself guides, we also provide a cancellation service:



Cancel Match.com Account

The Pew Research Center released a study about online dating, which found that 11% of American adults have used an online dating site or a mobile dating application. The same study also revealed that almost half of the public knows someone who uses online dating or who has met a spouse or partner via online dating—and their attitudes towards online dating have grown progressively more positive.

Online dating is gaining traction throughout the world and Match.com is at the center of the popularity. Match.com is arguably the most popular online dating site with thousands of members spanning five continents. Their mission is honorable: to spark romantic relationships and even marriage to strangers who may otherwise have never met. Sounds perfect, right?

Well, like most online dating sites, members pay the price for love. Though there are free options, the functionality and visibility to your matches are limited, so many people opt for the $34.99 per month membership. Also, like many membership-based services, you are set to auto-renew until you decide to be proactive and terminate the subscription.

More, ConsumerAffairs.com ranks Match.com one out of five stars. Follow the link if you want to find out what former users had to say about match.com. If you fall into the category of being unhappy with your Match.com service, CancelWizard is here to save the day. Whether its showing you the steps to cancel (see below) or canceling Match.com for you (scroll to the bottom and click the red button) we can help you out!

Let’s start with the steps to cancel...

What You’ll Need:

  • Match.com username and login information
  • Payment method associated with your Match.com account
  • Access to a computer

Steps to Cancel:

  1. Gather information you need to cancel your account
  2. Navigate to the instructions on Match.com’s subscription page on your account settings page.
  3. Be prepared to provide a reason for your cancellation. If you cancel your subscription, the Match.com requires a reasonable amount of time to process the action. You will likely have subscription benefits until the end of your then-current subscription commitment. After that your subscription will expire.
  4. Follow the instructions contained on the account settings page. You will be required to enter your username and password and to confirm your wish to delete your profile. 
  5. Once the cancellation has been processed, you will immediately lose access to your account and you will be redirected to the login page. Your account will be permanently deleted within 24 hours and you will no longer have access to your profile, messages, or lists.
  6. Print or PDF the screen that shows your cancellation went through for your records, in case down the line anything goes wrong.
  7. Review your bank or credit card statement 30 and 60 days after your account has been cancelled to ensure that you’re not still getting billed by Match.com.

Expert Tip

  • If you paid for your subscription using a multi-payment option, you must make all payments even if you cancel your subscription prior to the end of your then existing subscription commitment period.
  • Canceling a subscription does not automatically cancel your membership. If you are a subscriber and you cancel your subscription but not your membership, unless you elect to hide your profile, you will continue to be a member and others may view your profile.
  • You may also cancel your membership by sending Match.com written notice of cancellation to P.O. Box 25472, Dallas, Texas 75225 or by email notice of cancellation to Customer Care

Please share your experience with Match.com in the comment section under this article. CancelWizard looks forward to hearing from you. Also remember: CancelWizard can go through the process of canceling your Match.com account for you!


Company Information

Phone: 800-326-5161
Alternate Phone: International 800-449-7095 (leave VM only)
E-mail: contact us - http://www.match.com/help/help.aspx?lid=4
Address: P.O. Box 25472
Alternate Address: -
City: Dallas
State: TX
Zip: 75225

If you do not wish to use our do-it-yourself guides, we also provide a cancellation service:

Your Comments



Dana m. ladowki On May, 29th 2013
trying to cancel automatic renewal and subriction and be taken off line. Can't find a link or phone number.
Please note that you contacted CancelWizard not the vendor for which you are attempting to cancel an account. CancelWizard is a third party independent service provider that assists individuals in cancelling a variety of difficult to cancel accounts. We are not associated with the vendor for which you are attempting to cancel an account. Since we are a third party independent vendor, we do require a fee for our cancellation services. The fee for utilizing our cancellation service is $34.95. This is a service fee charged by CancelWizard, not by the vendor for which you are attempting to cancel an account. If you would like our assistance with canceling your account you would need to go to our website (http://www.cancelwizard.com) submit a cancellation request, and complete payment. Upon completion of payment we would begin the cancelation process. If we are unable to cancel your account, as per our cancellation policy, we would issue you a refund of your CancelWizard purchase price. Thank You, CancelWizard.com http://www.cancelwizard.com Email: julie@cancelwizard.com For more information please check us out on Facebook, Twitter, and YouTube. Facebook: http://www.facebook.com/cancelwizard Twitter: http://www.twitter.com/cancelwizard YouTube: http://www.youtube.com/cancelwizard Disclaimer: Please note that you are corresponding with CancelWizard, not the vendor for which you are attempting to cancel service. CancelWizard is a third party independent service provider that assists individuals in cancelling a variety of difficult to cancel accounts for a fee. We are not directly associated with any of the vendors for which we offer our cancellation service.
Dephine peyton On May, 11th 2013
To Match .com: Please Do Not Renew my Match.com, Subscription or Account Cancel it please as Soon As it Expired. I need your responds immediately make sure you got my messages. Thank you. Sincerely, Delphine Peyton
We received your support request regarding canceling your account. Please note that you contacted CancelWizard not the vendor for which you are attempting to cancel an account. CancelWizard is a third party independent service provider that assists individuals in cancelling a variety of difficult to cancel accounts. We are not associated with the vendor for which you are attempting to cancel an account. Since we are a third party independent vendor, we do require a fee for our cancellation services. The fee for utilizing our cancellation service is $34.95. This is a service fee charged by CancelWizard, not by the vendor for which you are attempting to cancel an account. If you would like our assistance with canceling your account you would need to go to our website (http://www.cancelwizard.com) submit a cancellation request, and complete payment. Upon completion of payment we would begin the cancelation process. If we are unable to cancel your account, as per our cancellation policy, we would issue you a refund of your CancelWizard purchase price. Thank You, CancelWizard.com http://www.cancelwizard.com Email: support@canelwizard.com For more information please check us out on Facebook, Twitter, and YouTube. Facebook: http://www.facebook.com/cancelwizard Twitter: http://www.twitter.com/cancelwizard YouTube: http://www.youtube.com/cancelwizard Disclaimer: Please note that you are corresponding with CancelWizard, not the vendor for which you are attempting to cancel service. CancelWizard is a third party independent service provider that assists individuals in cancelling a variety of difficult to cancel accounts for a fee. We are not directly associated with any of the vendors for which we offer our cancellation service.
Virginia cantara On April, 30th 2013
I have met a wonderful man thru Match.com. Please cancel my subscription. as we are marrying soon. thank you.
Virginia, Very happy for you. I would be happy to help you cancel your Match.com membership. If you would like our assistance with canceling your account you would need to go to our website (http://www.cancelwizard.com) submit a cancellation request, and complete payment. Upon completion of payment we would begin the cancelation process. If we are unable to cancel your account, as per our cancellation policy, we would issue you a refund of your CancelWizard purchase price. Thank You, CancelWizard.com http://www.cancelwizard.com Email: support@canelwizard.com For more information please check us out on Facebook, Twitter, and YouTube. Facebook: http://www.facebook.com/cancelwizard Twitter: http://www.twitter.com/cancelwizard YouTube: http://www.youtube.com/cancelwizard Disclaimer: Please note that you are corresponding with CancelWizard, not the vendor for which you are attempting to cancel service. CancelWizard is a third party independent service provider that assists individuals in cancelling a variety of difficult to cancel accounts for a fee. We are not directly associated with any of the vendors for which we offer our cancellation service.
Eulogio1234 On November, 14th 2012
Why is so hard to cancel and no phone number is given, when told to call match.com. I want to deleted everything! You all continue to renew the customers subscribtion with out letting us know.
Support_Reply: Eulogio 1234, I am sorry to hear about your difficulty with cancelling your Match.com membership. We can help you. Note that you have contacted Cancelwizard not Match.com. We are in no way affiliated with Match.com. We do however, offer a paid service to assist individuals with cancelling difficult to cancel memberships. We can cancel your membership and completely remove your profile. To begin just click on the Cancel Online button above.
Cancelwizard On October, 28th 2012
Support_Reply: Jenny, Please note that you contacted CancelWizard not the vendor for which you are attempting to cancel an account. We are not associated with the vendor for which you are attempting to cancel an account. Since we are a third party independent vendor, we do require a fee for our cancellation services. The fee for utilizing our cancellation service is $34.95.
Cancelwizard On October, 23rd 2012
Deb, You have contacted Cancelwizard, not Match.com. Cancelwizard assists individuals with cancelling difficult to cancel memberships. We do charge a fee for our service. If we are unable to process your cancellation we will refund the Cancelwizard purchase price as per our cancellation policy.
Jenny On October, 2nd 2012
Cancel and do not renew my membership!
Deb On September, 23rd 2012
Match has not been a successful way for me to meet men. My 90days are up, and I wish to cancel. I was stunned to read that there is a cancellation fee! I don't believe I should have to pay to cancel a service which did not live up to its promise.
Cancelwizard On September, 6th 2012
Jim, Please note that you contacted CancelWizard not the vendor for which you are attempting to cancel an account. CancelWizard is a third party independent service provider that assists individuals in cancelling a variety of difficult to cancel accounts. We are not associated with the vendor for which you are attempting to cancel an account. Since we are a third party independent vendor, we do require a fee for our cancellation services. The fee for utilizing our cancellation service is $34.95. This is a service fee charged by CancelWizard, not by the vendor for which you are attempting to cancel an account.
Jim boots6314 On September, 6th 2012
decided against particaption

     
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