Planet Fitness has no problem letting consumers sign binding contracts and offering negligent customer service. Planet Fitness mirrors most gym franchises’ cancellation policies and this unfortunately costs consumers more than their monthly membership fee.
This My3Cents.com post about Planet Fitness explains that the gym facilities are quite accommodating, and that the consumer was generally happy with the service provided at Planet Fitness. That is, until this Planet Fitness member decided it was time to cancel their membership. The gym member writes that Planet Fitness requires that he have a doctor’s note explaining a permanent disability, or proof that he moved at least 25 miles away from any Planet Fitness location. The consumer called the corporate office AND drove to the physical location only to be given the run around regarding the protocol to cancel his membership.
You should be aware that CancelWizard has rated Planet Fitness as abusive, meaning their cancellation policies are difficult, time consuming, and frustrating. We highly recommend you let us cancel your Planet Fitness Membership for you.
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Cancelwizard On October, 15th 2012
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Gene On September, 21st 2012
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Cancelwizard On August, 25th 2012
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James j o'donnell` On August, 21st 2012
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Cancelwizard On April, 18th 2012
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Teresa scaniffen On April, 17th 2012
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Cancelwizard On December, 14th 2011
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Kwill690580@yahoo.com On December, 9th 2011
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Cancelwizard On October, 7th 2011
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Robert owen On October, 1st 2011
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