If you do not wish to use our do-it-yourself guides, we also provide a cancellation service:



Cancel Skype Account

At the time of its creation, Skype was a novel invention, allowing people to video chat with one another on opposite sides of the globe. Because it was also free, it totally democratized this kind of technology and revolutionized the way we communicate online.

Now video chatting is a commonplace, but Skype is here to stay. Its basic services are free, and include instant messaging, file sharing, video chat, and free calls to anyone else on Skype. If you want to pay a bit more, you can call landlines and cell phones worldwide, as well as send text messages and link up to Skype’s extensive global WiFi network.

If you have subscribed and decided you don’t want to use Skype any longer, canceling is fairly straightforward. Note that you can only request a refund within the first 15 days of your purchase and if you have not yet used your subscription. To do so, you must start a live chat after you’ve logged into your Skype account. To cancel a subscription you’ve already used so it will not renew, or to cancel your Skype number entirely, follow the steps below.

What You’ll Need:

  • Your Skype username
  • Your Skype password
  • Access to a computer

Steps to Cancel:

  1. Log into your Skype account.
  2. Navigate to the top left of the screen, where you will see a tab that says “Subscriptions.” If you have more than one plan, you will see multiple subscriptions and will need to click the “Settings” tab next to the one you wish to cancel.
  3. Click “Cancel Subscription”.
  4. Confirm that you wish to cancel.
  5. 5. Wait until the confirmation screen is displayed, then take a screenshot and file it in case you need to dispute charges later.

Cancel Skype Number:

  1. Login to your Skype account.
  2. Navigate to “Manage Features” and click “Skype Number” then “Settings”.
  3. Click “Cancel Subscription”.
  4. Confirm that you wish to cancel.
  5. Wait until the confirmation screen is displayed, then take a screenshot and file it in case you need to dispute charges later.

Hopefully with this tutorial you were able to cancel your Skype subscriptions and number with no trouble. If you still need help, let CancelWizard do it for you by clicking the “Use Our Cancellation Service” button.

If you’ve got more questions, feel free to check out our Frequently Asked Questions Page. If you’d like to share your own experience with Skype, use the comment section below!


Company Information

Phone: 1-855-854-1405
Alternate Phone: -
E-mail: delete@skype.com
Address: Skype Communications SARL
Alternate Address: 23-29 Rives de Clausen
City: Luxembourg
State: -
Zip: L-2165

If you do not wish to use our do-it-yourself guides, we also provide a cancellation service:

Your Comments



Qi li sun On March, 25th 2013
Dear sir: With skype available,I find that I do not have many friends sharing the use of skype,and the same time I am surprised to see that all my emails,photos,msn...have disappeared,So,I have to request for the cancellationof skype.
Qi, You have contacted Cancel Wizard, we are in no way associated with Skype. We can however help you to cancel your Skype membership. If you would like our assistance with canceling your account you would need to go to our website (http://www.cancelwizard.com) submit a cancellation request, and complete payment. Upon completion of payment we would begin the cancelation process. If we are unable to cancel your account, as per our cancellation policy, we would issue you a refund of your CancelWizard purchase price. Thank You, CancelWizard.com
Maher On November, 24th 2012
if u please i made an account to make phone calls via skype and i want to cancell this account when credit finished would u please help me
Support_Reply: Maher, Please note that you have contacted Cancelwizard, not Skype. We offer a reasonably priced service to assist individuals with cancelling difficult to cancel accounts. We can help you too. To begin just click on the big red Cancel Online button above.
Samina On November, 7th 2012
i want to cancel my 2 subscriptions thta are activate on my number as i dont want to continue with them anymore. i am trying to cancel them following the instructions myself but it gives no result and the subscriptions are still active secondly i want to delete and remove my visa card details completely from my skype account. please help me to do so on urgent thank you your response is expected on xxxxxxxx@gmail.com
Support_Reply: Samina, Cancel Wizard can assist you with completely deactivating your Skype account and stop all further billings. For our assistance just click on the Cancel Online button above to begin.
Cancelwizard On October, 30th 2012
Support_Reply: Robert, It is important that you understand that you have contacted Cancelwizard, not Skype. If you want our help click on the Cancel Online button above to begin.
Cancelwizard On October, 25th 2012
Support Reply: Carol, It can be very frustrating trying to delete unwanted accounts set up by children. We can help, even if you do not know the password. To begin the process click on the Cancel Online button above. If we are unable to complete your cancellation we will refund the Cancelwizard purchase price, as per our cancellation policy.
Cancelwizard On October, 15th 2012
Piotr, You have contacted Cancelwizard, not Skype. If you have already cancelled your Skype account and are just wanting the old listings removed, I'm afraid that there is nothing that can be done. You can completely turn off a Skype account but you cannot remove the listing. Skype occasionally purges old accounts and that is the only way that cancelled listings are deleted.
Cancelwizard On October, 15th 2012
Megan, We here at Cancelwizard would be happy to assist you with cancelling your Skype account. Cancelwizard is not affiliated with Skype in any way. We offer a paid service to assist individuals with cancelling difficult to cancel memberships. Click on the Big Red button above to begin the process. If we are unable to assist you we will refund the Cancelwizard purchase price, as per our cancellation policy.
Robert On October, 8th 2012
on october 7th i unistalled Skype now want to stop the monthly fee on my visa.Please arrange to have this done.My pass# is xxx.xxxxxxx
Carol On September, 28th 2012
Grandson age 10 ordered Skype and he didn't have permission to do so. It's under Jay Erfe 5 but I don't know the password and he doesn't remember it. I want to cancel the account - how in the world can I do this?
Piotr On September, 21st 2012
I don't need my old skype acconts

     
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