Identity theft is a devastating problem affecting millions, and with criminals getting smarter and more technologically advanced, the problem is only getting worse. In light of this, Identity Guard has made a name for itself as a company that helps people protect their assets and maintain their financial security. They offer a two-week free trial … though if you’ve learned anything from CancelWizard, you know free trials are rarely ever free.

Identity Guard supposedly has a relatively generous cancellation and refund policy. If you are still in your free trial period, you can cancel without ever being billed (although note that this will not result in a refund as you have never paid). If you are currently paying, you can cancel and they will refund you the unused portion of that month’s bill. The same goes for the monthly and annual memberships.

However, you should note that although on paper their refund policy looks good, in general: customer service representatives can be rude, cancellation requests may not go through, and you may find yourself having to repeat the process. Nevertheless, we offer below a rundown of what you’ll need to cancel so you can give it a shot.

What You’ll Need:

• Your Identity Guard user ID and password
• A computer

Steps to Cancel Identity Guard:

1. Login to your Identity Guard Account.
2. Navigate to the member area, then to “My Account”.
3. Follow the steps to cancel.

You can also call Identity Guard at 1-800-452-2541 to cancel your account. Since some customer complaints a few years back, their service has supposedly improved and you may have more luck on the phone than you would have before.

However, if you prefer not to take care of it yourself, you can always let the pros handle it for you. Simply click the “Use Our Cancellation Service” button and we will cancel your subscription for you, no matter what part of the process you’re at. Our customers routinely benefit from our cancellation expertise, and use our affordable, no-hassle services over and over again.

Prefer to take a look at our FAQs before working with us? No problem. If you’d like to ask us a few questions personally, feel free to get in touch via phone or email. Our friendly team is happy to talk to you.

If you have your own Identity Guard story, please share it in the comments below!